Tops Among Indianapolis Plumbers
One of our AttaBoy plumbers got a great compliment from one of our Indianapolis customers yesterday. Our plumbing technician ran into a snag on a job prior to a job they had scheduled a specific time for with our Indianapolis customer.
I called the customer to apologize and explain that their attended plumber was “stuck” on a job and running behind schedule and that I would make their water heater job priority and send the next available plumber. It really made me smile when I heard our customer’s response, “that’s okay, I’ll wait for my plumber, he’s the best in town”.
I know that our customers get attached to “their” plumber, and it says a lot to me when customers are willing to “wait”. I’m proud to say that that experience is not unique to that plumbing technician. AttaBoy plumbers truly are tops among Indianapolis plumbers.